Terms and Conditions
LM Wellness LLC dba Modern Vitality Medical Spa SMS PROGRAM
This service provides appointment reminders, treatment information, promotional offers, post-treatment care instructions to patients who have opted in to receive text messages from LM Wellness LLC DBA Modern Vitality Medical Spa.
You can cancel the SMS service at any time. Just text "STOP" to 234-208-6867.
After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contact@modernvitalitymedicalspa.com or 234-208-6867.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive message frequency varies depending on your appointment schedule.
If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Privacy Policy
PRIVACY POLICY
Modern Vitality Medical Spa
LM Wellness LLC d/b/a Modern Vitality Medical Spa
Last Updated: August 7, 2026
Modern Vitality Medical Spa (“Modern Vitality,” “MV,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an online form, communicate with us, request information, schedule an appointment, or otherwise interact with Modern Vitality online.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect information including:
Personal Information
This may include:
Name
Email address
Telephone number
Mailing address
Date of birth
Appointment information
Communication preferences
Information submitted through contact, consultation, lead, or appointment forms
Health and Treatment Information
When you request a consultation, schedule services, become a patient, or otherwise voluntarily provide health-related information, we may collect information such as:
Medical history
Allergies
Medications
Treatment history
Treatment interests
Health concerns
Photographs or images submitted for consultation or treatment purposes
Other information relevant to determining whether a treatment or service may be appropriate
Medical information collected as part of your patient relationship with Modern Vitality may also be subject to additional federal and state privacy protections and our applicable Notice of Privacy Practices.
Payment Information
When you purchase products or services, make deposits, or pay for appointments, payment information may be processed by third-party payment processors.
Modern Vitality may not directly store complete credit or debit card information when transactions are processed through a third-party payment processor.
Website and Device Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Links clicked
Date and time of visits
Referring website
General geographic information
Website interaction and usage information
This information may be collected through cookies, pixels, analytics services, and similar technologies.
2. HOW WE USE YOUR INFORMATION
We may use information we collect to:
Schedule and manage appointments
Respond to questions and consultation requests
Communicate with prospective and current patients
Provide requested products and services
Evaluate treatment inquiries
Process payments
Provide appointment confirmations and reminders
Provide pre-treatment and post-treatment information
Maintain business and patient records
Improve our website, services, and patient experience
Analyze website traffic and marketing effectiveness
Send promotional communications when permitted by law and your communication preferences
Prevent fraud or misuse of our website
Protect the safety and security of our patients, employees, business, and systems
Comply with legal, regulatory, licensing, and professional obligations
3. EMAIL AND TEXT MESSAGE COMMUNICATIONS
If you provide your email address or mobile telephone number and consent to receive communications, Modern Vitality may contact you regarding appointments, consultations, services, promotions, educational information, or other communications consistent with the consent you provided.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of promotional text messages by replying STOP to a marketing text message. You may opt out of promotional emails by using the unsubscribe link contained in the email.
Opting out of marketing communications does not necessarily prevent us from sending non-marketing communications related to appointments, transactions, patient care, safety, or other services you have requested where permitted by law.
We do not sell your consent to receive SMS messages. Mobile information and text-message consent information will not be sold or shared with third parties for their own marketing or promotional purposes.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand how visitors use it, improve performance, measure advertising effectiveness, and provide more relevant marketing.
These technologies may collect information regarding your device and interactions with our website.
Depending on the technologies used on our website and applicable law, you may be able to control certain cookies through your browser settings or a cookie preference tool provided on our website.
Disabling cookies may affect the functionality of certain portions of the website.
5. ANALYTICS AND ADVERTISING
We may use third-party analytics, advertising, customer relationship management, website hosting, scheduling, and marketing technologies to help operate our business.
These providers may receive limited information necessary to perform services on our behalf.
Where applicable, we require service providers to handle information in accordance with contractual obligations and applicable privacy and security requirements.
We do not authorize service providers to use protected patient information for their own independent advertising purposes where such use would violate applicable law.
6. HOW WE MAY SHARE INFORMATION
We may disclose personal information to third parties when reasonably necessary to operate our business, including:
Website hosting providers
Electronic medical record or practice-management providers
Customer relationship management providers
Appointment scheduling providers
Payment processors
Email and communications providers
SMS providers
Analytics and technology providers
Professional advisors
Accountants
Attorneys
Insurance providers
Other vendors assisting Modern Vitality in providing services
We may also disclose information when required or permitted by law, including in response to a subpoena, court order, regulatory inquiry, law-enforcement request, or other lawful process.
We may disclose information when reasonably necessary to protect the rights, safety, or property of Modern Vitality, our patients, our employees, or others.
7. WE DO NOT SELL PERSONAL INFORMATION
Modern Vitality does not sell patient medical information.
We also do not sell mobile telephone numbers or SMS opt-in consent information to third parties for their independent marketing purposes.
Certain website advertising or analytics technologies may constitute “sharing,” “targeted advertising,” or similar activity under some state privacy laws even when information is not exchanged for money. Where required by applicable law, consumers may have rights to opt out of such practices.
8. HIPAA AND MEDICAL INFORMATION
Information submitted through a general website form is not necessarily protected health information under the Health Insurance Portability and Accountability Act (“HIPAA”) merely because it relates to health or aesthetic concerns.
Once information becomes part of a patient relationship or designated medical record, additional privacy protections may apply.
Where HIPAA applies, Modern Vitality handles protected health information in accordance with applicable law and our Notice of Privacy Practices.
This website Privacy Policy is separate from our Notice of Privacy Practices and is not intended to replace it.
Please avoid submitting highly sensitive medical information through general website contact forms unless the form is specifically designated for secure patient communication.
9. PHOTOGRAPHS AND BEFORE-AND-AFTER IMAGES
Photographs obtained as part of patient care may be maintained as part of the patient’s clinical record when appropriate.
Modern Vitality will not use identifiable patient photographs for public advertising, social media, website content, or other promotional purposes unless appropriate authorization or consent has been obtained as required by applicable law.
Authorization for marketing use of patient photographs is separate from consent to receive treatment.
10. DATA SECURITY
Modern Vitality uses reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no website, email system, electronic transmission, or storage system can be guaranteed to be completely secure.
You should therefore use caution when sending sensitive information electronically.
11. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, accounting, clinical, and business requirements.
Medical records may be subject to separate retention requirements under applicable healthcare laws and professional regulations.
12. CHILDREN’S PRIVACY
Our website and aesthetic services are not directed toward children under 13 for independent use.
We do not knowingly collect personal information online directly from children under 13 without appropriate parental or legal guardian involvement.
If we become aware that information from a child under 13 was collected improperly, we will take reasonable steps to address the information as required by applicable law.
13. THIRD-PARTY WEBSITES
Our website may contain links to websites, social-media platforms, payment services, scheduling systems, or other services operated by third parties.
Modern Vitality is not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing information to them.
14. YOUR PRIVACY CHOICES
Depending on applicable law and your relationship with Modern Vitality, you may have the ability to:
Request information about personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information where legally permitted
Opt out of certain marketing communications
Change certain communication preferences
Request information regarding certain disclosures or uses of information
Some requests may be limited by legal obligations requiring us to retain medical, financial, transaction, or other records.
Requests concerning protected health information may be governed by our Notice of Privacy Practices rather than this website Privacy Policy.
15. SOCIAL MEDIA
Modern Vitality may maintain profiles on third-party social-media platforms.
Information you publicly post, comment, tag, message, or otherwise provide through those platforms may be governed by the privacy policies of the applicable platform.
For your privacy, please do not publicly post sensitive medical information on Modern Vitality’s social-media pages.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
When we make changes, we will update the “Last Updated” date at the top of this policy.
We encourage you to review this Privacy Policy periodically.
17. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact:
Modern Vitality Medical Spa
LM Wellness LLC d/b/a Modern Vitality Medical Spa
Email: contact@modernvitalitymedicalspa.com
Phone: 234-208-6867
Address: 150 Springside Dr B225, Akron, OH 44333
For questions specifically regarding medical records, protected health information, or rights provided under our Notice of Privacy Practices, please contact Modern Vitality using the information above.